You can book a transfer online through our website – simply fill out the form with your pickup and drop-off addresses, select one-way or round-trip, and choose the date and time. After clicking “Reserve Now,” select your vehicle class and provide details like the number of passengers, luggage, and contact info. For airport pickups, include your flight number for tracking. If booking within 24 hours, please contact us directly for assistance.
Yes, pets are allowed to travel in our vehicles, but we kindly ask that you inform us in advance. Please add a note in the comments section of your booking, so we can make the necessary arrangements to ensure a comfortable journey for you and your pet.
According to the law, children over the age of 3 can ride in a taxi without a child seat. However, for children under 3 years old, a child seat is mandatory. Carrying a child on your lap is prohibited and subject to significant fines. If a child is taller than 135 cm, they do not require a child seat. When booking a transfer, please specify the presence and age of children and whether you want us to provide seats for them.
No, our rates remain consistent at all times, including day and night, holidays, and weekends. There are no additional charges based on time or date of travel.
If your flight is delayed, our driver will monitor the real-time landing information and adjust the pickup time accordingly to meet you when you arrive. In the event of a cancellation or an exceptionally long delay, we can either cancel the booking free of charge or reschedule the pickup for a new date or time, based on your preferences and agreement.
Your driver will be waiting for you in the arrivals hall with a sign displaying your name, so there’s no need to search for them. If the driver is unable to locate you, they will contact you directly using the phone number provided in your booking.
The local currency in Finland is the euro (€).
Tipping is not mandatory in Finland, but it is appreciated for good service. It’s common to round up the fare or leave a small tip if you’re happy with the service.
Winter in Helsinki can be cold, with temperatures typically ranging between -5°C to -15°C (23°F to 5°F). Snow is common, so warm clothing is recommended.
The journey from Helsinki Airport to the city center by taxi takes approximately 30-40 minutes, depending on traffic conditions.